Important Information About Your Skin Check

Spotscreen Practitioners provide a primary skin cancer screening assessment only. This service does not involve medical diagnosis or treatment of skin cancer.

During your assessment, the Practitioner uses dermoscopy and recognised clinical assessment frameworks to visually examine your skin on the day of screening, with the aim of identifying features that may appear irregular or suspicious at that time. Findings are limited to what is visible during the assessment and may change over time.

If a lesion appears irregular or suspicious, it will be documented for your reference, and you will be provided with a recommended follow-up timeframe to see a General Practitioner or suitable Medical Practitioner for further medical assessment and diagnosis. Recommendations are provided for review by a GP and not a Specialist Doctor.

At the time of your assessment, you are responsible for advising the Practitioner of:

• any skin changes you have noticed,

• any symptoms you are experiencing or have previously experienced, and

• any relevant medical conditions or current medications.

Participation in this assessment is voluntary. Spotscreen reserves the right to suspend or conclude an assessment at any time if the Practitioner determines it is clinically or operationally appropriate to do so.

As skin cancer can develop or change rapidly, Australian skin cancer guidelines recommend monthly self-skin checks and seeking medical advice promptly if you notice any new or changing lesions.

Any booklet, report, or information sheet provided to you following your appointment is not a diagnostic medical record and is supplied as a personal health information resource only, including general guidance on skin checking, protection, and care.

Information collected by Spotscreen Pty Ltd may be de-identified and aggregated for reporting and quality-improvement purposes, in accordance with our Privacy Policy. Your personal information remains confidential and is not shared with third parties without your express consent, except where required by law.

To the extent permitted by law, Spotscreen Pty Ltd, its employees, officers, directors, agents, and contractors do not accept liability for outcomes beyond the scope of this screening assessment, noting that this does not exclude rights you may have under Australian Consumer Law.

By participating in the screening appointment, you acknowledge that you have read, understood, and consent to the terms of this information and disclaimer.  

Payment Terms & Conditions (Participant-Pays Programs Only)

• Cancellations (via the link available in your booking confirmation email) must be made at least 24 hours prior to the scheduled appointment to be eligible for a refund.

• If you have not received a refund within 4 business days of cancellation, please contact Spotscreen on 1300 305 230.

• Missed appointments (no-shows) are non-refundable.

• Medicare rebates are not available for this service. Participants should check directly with their private health fund to determine whether any rebate or reimbursement may apply.

• Payments and refunds are processed through Australian owned and operated payments processing company - PINCH.